The Wilderness Centre, part of Nature Schools Limited
This Privacy Notice explains what we do with your data, whether we are in the process of providing you with a quotation, answering your enquiry, confirming a booking or just keeping in regular communication with you about our services, or you are visiting our website.
It describes what data we collect, how we collect, use and process it, and how, in doing so, we comply with our legal obligations to you along with letting you know what your rights are under the law. Your privacy is important to us, and we are committed to protecting and safeguarding your data privacy rights.
This Privacy Notice applies to the personal data of our Website Users, Enquirers, Customers, Participants, Employees, Suppliers, and other people whom we may contact in an emergency. It also applies to the emergency contacts of our Staff.
We may amend this Privacy Notice from time to time. Please visit this page to stay up to date, changes will be posted here.
The categories of information that we collect, hold and share include:
How we gather information:
We use your data:
We collect and use your information under Article 6 (1)(a) the General Data Protection Regulations 2016/679 you give us consent; for example, when you ask for a quotation, Article 6 (1)(b) because processing is necessary for the performance of a contract and special category data which relates to pre-existing health conditions under Article 9 (2)(h) for the provision of health treatment or management.
We store your data securely. We put in place appropriate measures that are designed to prevent unauthorised access to, and misuse of, your personal data. Enquiries and quotes will be kept for up to three years depending on the nature of the correspondence. In the event of any incident occurring whilst on site we hold adult data for six years from the date of the visit and children’s data until the youngest in the visiting group reaches the age of 21, after this the data will be deleted or securely destroyed. In the event of no incident whilst on site, data will be deleted or securely destroyed with one month of departure.
We routinely share information with our freelance instructors and approved suppliers of services to ensure they are able to fulfil elements of the contract. We will not share your data with any other party without your expressed consent.
We do not share information about you with anyone without your consent unless the law and our policies allow us to do so.
Under data protection legislation, individuals, parents and children have the right to request access to information we hold about them. This is called a Data Subject Access Request (DSAR). To make a request for your personal information please contact us. Under certain circumstances we can decline this request where the request is considered unfounded or excessive.
You also have the right to:
If you have a concern about the way we are collecting or using personal data, we request that you raise your concern with us in the first instance. Alternatively, you can contact the Information Commissioner’s Office at https://ico.org.uk/concerns/
If you would like to discuss anything in this privacy notice, please contact: The Wilderness Centre, Wilderness Drive, Plump Hill, Mitcheldean GL17 0HA. Telephone: 01594 542567, Email: firstname.lastname@example.org.